Frequently Asked Questions

How do I get started?

Guidewheel offers a Quick Start Package to make it easy to get started. You can start with a few machines, then add more once you see the results. We send a box of sensors and provide remote support to your electrician to install on your machines in just a few hours. The sensors work for on any age and type of machines with zero integration required. Sign up HERE for a demo and to order your Self Start Kit.

How do I know the data provided is accurate?

Once the current of the machine from the CTs is transmitted into the Guidewheel platform in the cloud, your team has a single source of truth showing how the machine is operating at all times: Idle, running on high speed, running on low speed, off, etc. For many types of machines, Guidewheel can derive the amount the machine is producing from the pattern of current draw.

How do you guarantee the security of my data?

Once the data is in the cloud, Guidewheel uses multiple layers of enterprise-software security best practices to keep your data completely secure. Email us if you would like a copy of our Security Overview.

How will my team access Guidewheel?

Once your sensors are installed, you will access your factory’s Guidewheel platform security via a customized link and associated cloud-based app, with password-protected user access and configurable access levels.